Submit a request

Fill out the form below and a member of our Muse HairPro support team will respond as soon as possible.

Your email address

Subject(optional)

What is your Name?

What is your phone number?

What can we help you with?

Select the main reason you are contacting us.

What is your order number?(optional)

Please include the order number connected to this issue, if applicable.

What is your inquiry about?(optional)

What product issue are you experiencing?

When was the hair installed?(optional)

If applicable, please enter the installation date.

Which extension type is being affected?(optional)

Please list the color experiencing the issue(optional)

Length experiencing the issue(optional)

Texture experiencing the issue(optional)

Which shampoo was used?(optional)

Include brand and exact product name.

Which conditioner was used?(optional)

Include brand and exact product name.

Which styling products or treaments were used?(optional)

Include oils, leave-ins, treatments, sprays, mousse, bonders, or styling products.

Where is the shedding occurring?(optional)

Select where the shedding is occurring.

Has the weft been cut?(optional)

Was direct heat applied to the weft seam?(optional)

Which shipping issue are you experiencing?(optional)

What is the tracking number?(optional)

Has the package been marked delivered?(optional)

Did you purchase Shiptection shipping insurance?(optional)

Is there a date this is needed by?(optional)

If this product is needed for an appointment, please let us know the date.

Description

Please provide as much detail as possible regarding your issue or inquiry. A member of our support staff will respond as soon as possible.

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